Guesthouse Operations Supervisor

Locations: Okahandja, Otjiwarongo & Swakopmund, Namibia Employment Type: Full-Time ⸻ Guesthouse Operations Supervisor Jobs in Namibia | Hospitality Management & Hotel Operations Careers Town View Guesthouse is recruiting an experienced Guesthouse Operations Supervisor to oversee the daily operations of its guesthouse facilities. This role is ideal for hospitality professionals with strong leadership skills, operational management experience, and a passion for delivering exceptional guest experiences. The successful candidate will supervise daily guesthouse operations, coordinate housekeeping and maintenance teams, monitor service quality, oversee staff performance, maintain operational standards, and ensure guests receive outstanding hospitality from arrival through departure. Whether you have experience as a Guesthouse Operations Supervisor, Hotel Supervisor, Hospitality Supervisor, Operations Supervisor, Front Office Supervisor, Accommodation Manager, Hotel Operations Coordinator, Guesthouse Manager, Lodge Supervisor, or Hospitality Operations Manager, this opportunity provides excellent long-term career growth. About the Role Lead guesthouse operations while maintaining high standards of service, cleanliness, guest satisfaction, and staff performance. Key Responsibilities * Supervise daily guesthouse operations. * Ensure all departments operate efficiently. * Monitor cleanliness, maintenance, and service quality. * Coordinate housekeeping and maintenance teams. * Resolve guest complaints professionally. * Build strong guest relationships. * Promote repeat business through outstanding service. * Conduct room, facilities, and equipment inspections. * Ensure compliance with health and safety standards. * Support management with operational improvements. Minimum Requirements * Previous hospitality industry experience. * Strong leadership and organisational skills. * Excellent communication and customer service abilities. * Ability to work under pressure. * Strong problem-solving skills. * Knowledge of housekeeping, guest services, and hospitality operations is advantageous. Benefits * Competitive salary. * Performance-based bonuses. * Accommodation provided.