Biomedical Engineer

Erongomed Health Distributors (Pty) Ltd is seeking a Biomedical Engineer to join its team in Windhoek, Namibia. The role combines biomedical engineering, medical equipment installation and servicing, technical customer support, preventive maintenance, inventory management and sales-related responsibilities. The successful candidate will work with healthcare and medical technology including diagnostic, imaging, monitoring, life-support and critical-care equipment while supporting customers across Namibia. Responsibilities: - Install, test, service and maintain medical equipment including X-ray, ultrasound, CT, MRI, infusion pumps, ventilators, defibrillators, dialysis equipment and anaesthesia machines - Troubleshoot technical faults, resolve equipment problems and ensure medical devices remain operational - Perform preventive maintenance according to manufacturer recommendations - Maintain accurate service records, technical reports and medical equipment inventory information - Provide user training and technical support to healthcare stakeholders and equipment users - Ensure workshop tools, testing equipment and safety standards are properly maintained - Prepare quotations and process technical service requests - Develop and maintain professional customer relationships - Present, promote and sell medical products to existing and prospective customers - Meet agreed sales targets and report on activities and results - Ensure compliance with applicable company policies, procedures and safety regulations - Observe required safety measures and report hazardous conditions - Document service and installation work through reports, logs and proper record keeping - Maintain customer confidentiality and promote customer confidence - Participate in training and educational opportunities to maintain current technical and product knowledge - Plan and schedule sales activities, identify prospective customers and develop action plans - Submit activity and results reports to management - Develop and implement sales activities to support stock movement and business objectives - Maintain an inventory of medical equipment installed in public and private healthcare facilities - Take responsibility for the safe and correct use of workshop equipment and technical resources Requirements: - Degree in Biomedical Engineering or Clinical Engineering is essential - Registration with the Health Professions Council of Namibia (HPCNA), or ability to register - Minimum 3 years of experience in a hospital or clinical environment is preferred - Basic knowledge of patient monitoring, life-support equipment, medical imaging systems and critical-care equipment - Regional knowledge and ability to establish and maintain relationships with clinical staff - Ability to quickly develop in-depth knowledge of applicable medical products and markets - Basic networking and IT knowledge for connected medical devices - Strong attention to detail and documentation accuracy - Sales experience will be an added advantage - Flexibility to work late or unscheduled hours when required - Willingness to travel to various regions within Namibia, with expected travel representing approximately 50% to 60% of normal working hours - Excellent written and verbal communication skills - Valid driver's licence and own reliable vehicle are essential