Document Clerk

SMSA Africa Logistics Group is recruiting a Document Clerk in Windhoek, Namibia to support logistics documentation, Proof of Delivery processing, cross-border records and administrative control. This logistics administration position is suited to a detail-oriented candidate with experience handling transport documents, electronic records and high-volume document processing. Key Responsibilities: - Accurately receive and capture Proof of Delivery (POD) information on the Logistics Management System (LMS) - Batch and scan original POD documents and ensure timely handover to the invoicing team - Request, obtain and upload outstanding or missing cross-border documentation onto the LMS - Download POD images from third-party platforms and ensure complete and accurate uploads - Maintain high standards of accuracy, referencing and compliance across physical and electronic POD records - Conduct 100% quality checks on processed documents - Ensure all PODs are available and scanned on the LMS - Ensure compliance with client-specific POD requirements - Upload and manage cross-border documentation according to operational requirements - Conduct daily audits of PODs to ensure completeness, accuracy and compliance - Ensure completed and verified PODs are handed over daily to Key Account Executive Administrators - Support efficient administration within the POD Department - Maintain consistent adherence to client requirements for document quality and visibility Requirements: - Matric - Qualification related to Logistics and Supply Chain Management or Transport Management - Minimum 2 years of experience in a similar role - Proficiency in Microsoft Word and Excel, internet, web-based systems and job-specific software applications - Strong English communication skills; Afrikaans reading, writing and speaking ability required - Strong interpersonal skills and ability to build working relationships - Well-developed communication skills - Excellent attention to detail - Ability to maintain accuracy while improving workflow and productivity