Second Receptionist

A medical practice in Windhoek is recruiting a Second Receptionist to join its front-office team. This opportunity is ideal for candidates with excellent customer service skills who are interested in healthcare administration and patient support. The successful candidate will welcome patients, manage appointments, answer telephone enquiries, maintain patient records, assist with administrative duties, and support the efficient daily operation of the medical practice. Whether you have experience as a Medical Receptionist, Receptionist, Front Office Administrator, Healthcare Administrator, Medical Office Assistant, Administrative Clerk, Patient Services Officer, Clinic Receptionist, Office Administrator, or Customer Service Representative, this role offers an excellent opportunity within the healthcare sector. About the Role Provide professional reception and administrative support while ensuring patients receive excellent service in a busy medical practice. Key Responsibilities * Welcome and assist patients. * Schedule and manage appointments. * Answer telephone and email enquiries. * Maintain patient records. * Perform general reception duties. * Support medical staff with administration. * Process documentation accurately. * Provide professional customer service. * Assist with office organisation. * Maintain confidentiality of patient information. Minimum Requirements * Namibian citizen. * Grade 12 certificate. * Previous experience as a medical receptionist is advantageous. * Familiarity with the Elixer programme is advantageous.