Admin Front Desk Manager / Reception

African Travel Concept (ATC Namibia) is seeking a friendly, organised, and service-oriented Admin Front Desk Manager / Receptionist to be the welcoming face of the company and provide essential administrative support to its dynamic travel and tourism team. This position is ideal for a professional individual who enjoys working with people, has strong organisational skills, and can effectively manage front-office operations in a fast-paced environment. Key Responsibilities * Welcome and assist guides, drivers, suppliers, visitors, and clients. * Handle reception duties in person, via telephone, and email. * Manage front desk operations professionally and efficiently. * Provide administrative support including diary management, bookings, confirmations, and data management. * Respond promptly to enquiries from clients, guides, and suppliers. * Maintain office systems, documentation, and communication records. * Support the smooth day-to-day operation of the office. * Contribute to a positive and productive team environment. Requirements * Friendly, patient, and professional personality. * Excellent interpersonal and customer service skills. * Well-organised with strong attention to detail. * Ability to multitask in a busy office environment. * Ability to remain calm under pressure. * Proactive and able to take initiative. * Passion for travel, tourism, and Namibia. * Strong teamwork and work ethic. * Fluent in English (written and spoken). * German language skills will be an added advantage. * Computer literate, including Microsoft Office, email, and booking systems. Skills & Competencies * Reception and front-office administration. * Customer service and communication. * Office administration and record keeping. * Scheduling and booking coordination. * Professional telephone and email etiquette. * Time management and multitasking. Benefits * Market-related salary. * Opportunity for growth and development. * Work with a vibrant and professional team. * Join a company passionate about Southern Africa tourism.