Data Officer : Operations

Liberty (Standard Bank Group) is seeking a highly organised and detail-oriented Data Officer: Operations to join its Windhoek team. This opportunity is ideal for professionals with experience in insurance operations, business administration, finance, data management, and policy administration. The successful candidate will maintain policy and client data, administer insurance schemes, process policy updates and claims, reconcile premiums, prepare operational reports, and ensure compliance with KYC, AML, and Treating Customers Fairly (TCF) principles. Whether you have experience as a Data Officer, Operations Officer, Insurance Administrator, Policy Administrator, Business Administrator, Claims Administrator, Data Analyst, Operations Administrator, Client Services Officer, or Insurance Operations Officer, this position offers an excellent opportunity within one of Namibia’s leading financial services companies. About the Role Support insurance operations through accurate data management, policy administration, claims processing, and operational reporting while ensuring regulatory compliance and exceptional customer service. Key Responsibilities * Maintain and remediate client and policy data in line with KYC and AML requirements. * Administer group and retail insurance schemes, including new business, renewals, and terminations. * Process policy amendments, cessions, updates, and cancellations. * Assess and process group scheme claims. * Capture and reconcile premiums and refunds. * Support month-end reporting. * Prepare operational and remediation reports. * Respond to client queries in accordance with Treating Customers Fairly (TCF) principles. Minimum Requirements * Degree or National Diploma in Business Administration, Finance, Insurance, or a related field. * Experience in insurance administration, operations, or data management. * Knowledge of KYC and AML compliance. * Strong analytical, organisational, and data accuracy skills. * Experience with insurance systems is advantageous. Preferred Skills * Insurance Administration * Data Management * Business Administration * Claims Processing * Financial Administration * KYC Compliance * AML Compliance * Microsoft Excel * Operational Reporting * Customer Service Why Join Liberty? * Work for a respected Standard Bank Group company. * Career growth within the financial services sector. * Professional and inclusive work environment. * Opportunity to build expertise in insurance operations.